Technical Support
We're Here When You Need Us
DriveCam Technical Support
DriveCam Technical Support is available 24 hours a day, 7 days a week at the following toll-free numbers (U.S. & Canada):
Commercial Fleet Customers
- Call: +1.866.910.0403
- Email: support@drivecam.com
Family Customers (Teen Safe Driver & DriveCam for Families Programs)
- Call: +1.866.614.3149
- Email: support@teensafedriver.com
International Customers, please call:
- France: 0800.918645
- Ireland: 1.800.657219
- South Africa: 080.09.8110
- United Kingdom: 08.082344804
Warranty Repairs
DriveCam video event recorders come with a standard two-year limited warranty. If you experinece any problems with your video event recorder, please contact Technical Support at one of the numbers listed above for assistance and to get authorization to return your video event recorder for replacement.
Out-of-Warranty Repairs
Even after a video event recorder is out of warranty, repair services are still available through DriveCam's authorized third-party repair centers:
- DCII Video Event Recorder
- DCII video event recoders may be repaired by contacting Product Support Services
- DC3 Video Event Recorder
- DC3 video event recorders may be repaired by contacting TestTech.